Shipping & Return Policy

GENERAL INFORMATION

SIZING

Measure your dog’s collar or neck circumference to find the right size and keep in mind you can tie your dog’s bandana as loose or tight as preferred. Sizing guide: small fits up to 15″, medium fits up to 20″, large fits up to 25″

DOMESTIC SHIPPING

Orders will ship within three business days of receiving payment. Please note that most packages require 2-4 days of transit time.

INTERNATIONAL SHIPPING

We offer international shipping from the United States Postal Service. With USPS, once packages arrive in the destination country, they are handled by the local carrier in that country. All orders will ship within three business days of receiving payment. Please note that any required customs fees are the responsibility of the buyer.

RETURN AND EXCHANGE POLICY

Returns and exchanges of unused merchandise are accepted within 30 days of purchase. Customer is responsible for associated shipping costs unless product is defective. If you’re interested in making an exchange or a return, please send us a message through the contact form. Please ensure that packages do not require signature for delivery when sending returns. Once we receive a return/exchange, please allow 2-5 business days for processing.

questions or comments


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